Reception Management | IDEXX SmartFlow Ideas Portal

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Emailing Check in and Anesthesia release forms to owners to allow minimal contact (COVID)

To allow minimal owner contact and use of the amazing forms created in SF, create the possibility to email the forms to owners with digital signature options to aid in curbside check in, etc during COVID and even after.

Created about 1 month ago by Guest

Reception Management

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Blinking when patient needs to be discharged

To know exactly when patient needs to be discharged or the patient took all medicines.

Created 9 months ago by Guest

Whiteboard / Reception Management

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SCRIP TO MOVE PATIENTS BEING SEEN TO BOTTOM OF ORDER

We are a low cost high volume clinic, we see appointments and walk-ins. Appointments come first then walk-ins as time allows. The first thing we doctors need to know is who is the next patient? If we could add a scrip to smart flow such that wh...

Created 11 months ago by Guest

Reception Management

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Client Survey at the time of discharge

Specifically from a client point of view as a customer survey at the time of discharge.The thought process I had is to have an ipad at reception and when a patient has finished their treatments in hospital we "discharge them" this sends a link/mes...

Created 12 months ago by Tyson McBride

Reception Management

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Ability to correct the clinical record number in Smart Flow directly so that it sends to the right record/invoice in EzyVet

It may happen that a patient is sent to SmartFlow from EzyVet from the wrong clinical record by mistake. It prevents charges/data going to the wrong record. That will be useful to have an option to change the clinical record number from DSmartFlow...

Created about 1 year ago by Jayme Richardson

Reception Management

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When new patient is sent to SFS from EMR an audible sound can be heard notifying the team

We are utilizing our SFS/Whiteboard in our Emergency department to triage patients. We rely on the whiteboard to notify the busy ER team when patients arrive. Our front desk staff notifies us verbally when a patient is unstable but for stable pa...

Created over 1 year ago by Alissa Shively

Whiteboard / Reception Management

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Queue multiple forms.

Since client registration can end up requiring multiple forms, it may be a good idea to create an option to queue several forms rather than passing an iPad back and forth between the client and a CSR. I envision the back end looking like a drag a...

Created over 1 year ago by Guest

Reception Management

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Have the "Date Discharged" show on the Archive Page, as well as Date Created.

It would be beneficial for some clinics to have a timestamp of the date and time that a patient file is discharged from Smart Flow, and to be able to search for a patient using the date of discharge.

Created over 1 year ago by Stacey Ness

Reception Management

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Make it easier to mark patient location/room as they move through hospital

Patients often move from exam room, to treatment, to radiology, to surgery, or to visiting while in the clinic. It would be nice if we could quickly type location of patient or select a location without having to go in and change in the patient ed...

Created over 1 year ago by Guest

Reception Management

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Changing the date when restoring a file

When we restore a file it would be great to be able to put an other date on the template. It is quite usual that we see the same patient every month and we then wouldn't need to redo the contact infos everytime he comes.

Created over 1 year ago by Vincent Louvrier

Reception Management

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Emailing Check in and Anesthesia release forms to owners to allow minimal contact (COVID)

Blinking when patient needs to be discharged

SCRIP TO MOVE PATIENTS BEING SEEN TO BOTTOM OF ORDER

Client Survey at the time of discharge

Ability to correct the clinical record number in Smart Flow directly so that it sends to the right record/invoice in EzyVet

When new patient is sent to SFS from EMR an audible sound can be heard notifying the team

Queue multiple forms.

Have the "Date Discharged" show on the Archive Page, as well as Date Created.

Make it easier to mark patient location/room as they move through hospital

Changing the date when restoring a file

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Identify yourself with your email address

Emailing Check in and Anesthesia release forms to owners to allow minimal contact (COVID)

Blinking when patient needs to be discharged

SCRIP TO MOVE PATIENTS BEING SEEN TO BOTTOM OF ORDER

Client Survey at the time of discharge

Ability to correct the clinical record number in Smart Flow directly so that it sends to the right record/invoice in EzyVet

When new patient is sent to SFS from EMR an audible sound can be heard notifying the team

Queue multiple forms.

Have the "Date Discharged" show on the Archive Page, as well as Date Created.

Make it easier to mark patient location/room as they move through hospital

Changing the date when restoring a file