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#10465 The user can use white space character as the first character of the name in "Contact Person" section on Billing Page (and then this issue makes payment procedures in Chargify impossible)

Steps to reproduce:

1. Visit billing page of the clinic (which has ceased to cooperate with MWI and gonna pay to SF by credit card).

2.  Type white space character as first character of the name in "Contact Person" section and save this name (see screenshot "Incorrect Name").

3.  Enter correct payment card information.

4.  Try to  perform billing procedures.

Actual result:  

The user can not pay. The user gets an error message (see screenshot "error mess").

In the Log Console you can see Exception for this Operation ID:

"Message: Value cannot be null. Parameter name: firstName
Exception type System.ArgumentNullException
Failed method ChargifyNET.ChargifyConnect.CreateCustomer"

Expected result:

The user can pay by credit card.

Workaround: 

1)do not use the space character as first character of the name in "Contact Person". 

2)if the user already used the white space character as first character of the name in "Contact Person"--> to remove this white space character (and save this name) and perform billing procedures.

Customer impact: 

Affects (probably) all the clinics (which type white space character as first character of the name in "Contact Person" section).

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  • Aug 17 2018
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