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#11280 It is showing (on Whiteboard) something is due to do at XX pm, but there is nothing highlighted that isn't completed.

Steps to reproduce:

1. Open a clinic account and create Flowsheet (with parameter Fluid Norm R 1l Bag, frequency: every hour).

2. Discontinue parameter Fluid Norm R 1l Bag on the patient's Flowsheet.

3Complete all the treatments (for all the highlighted cells).

4. Seek to get information (on Whiteboard) about how many treatments is due to do at XX pm (e.g. at 8pm).

Actual result: 
There's the patient that is hospitalized that is showing something due at 8pm yesterday. There is nothing highlighted on the patient's Flowsheet that isn't completed (all the treatments are completed).

Expected result:

There's a mark on Whiteboard with information  "all the treatments are completed"


In the meantime, what you can do is the following. On your iPad, go into the affected patient's flowsheet. In editing mode, highlight all discontinued parameters, and select 'Change Frequency'. Then, change the frequency to 'once', with the start time being the time the treatments were last completed at. This should clear the missed treatment from your whiteboard.

Customer impact: 

Affects several clinics.

Useful information:

  • Guest
  • Oct 3 2018
  • Will not implement
  • Attach files
  • Admin
    Smart Flow Team commented
    November 15, 2018 14:38

    Hi there, 

    During the investigation, our development team noticed that there was a highlighted cell on the first flowsheet, so there is no any BUG. 


    Smart Flow Team