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3 VOTE

#12708 The problems with displaying content in the Smart Flow account in a Chrome browser

Device: DeskTop

Steps:

  1. Visit your SF-account using Chrome browser.

Actual result:  

  1. The unit with the name of the "Reception/Whiteboard" departments is displayed on the left (see screenshot below, it's highlighted in red).

  2. The unit "No patients currently on this Whiteboard" is displayed from the right side (see screenshot below, it's highlighted in blue).

  3. The unit with the icons for selecting options (see screenshot, it's highlighted in green) is displayed in the center of the page. 
  4. The message "Connection to the server lost. Reconnecting..." is displayed in a small letters and not visible to user in a convenient and immediately visible form.
 
 
Expected result:
  1. The unit with the name of the "Reception/Whiteboard" departments is displayed in the center of the page (see screenshot below, it's highlighted in red).

  2. The unit "No patients currently on this Whiteboard" is  in the center of the page  (see screenshot below, it's highlighted in blue), i.e. this unit should be displayed directly under the "Reception / Whiteboard" block.

  3. The unit with the icons for selecting options (see screenshot, it's highlighted in green) is displayed on the right side of the page. I.e. this unit should be displayed to the right from "Reception/Whiteboard" and "No patients currently on this Whiteboard" units . 
  4. The message "Connection to the server lost. Reconnecting..." is displayed in a small letters and not visible to user in a convenient and immediately visible form.
 
 
 

Customer impact: 

Affects (probably) several clinics.

Useful information: 

https://forum.smartflowsheet.com/a/tickets/12708

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  • Dec 3 2018
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