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#12672 SF passes to ezyVet treatments-objects (for some procedure parameters) with "qty": 0.0 instead of "qty": 1.0 (e.g. when "Rad Stifle 2 views" parameter is entered on the Workflow as a task, this one is not showing up in EzyVet because of passed by SF value "qty": 0.0)

Device: IPad
1.Add parameter "Rad Stifle 2 views" to Procedure section.
2.Add and execute this parameter  as a Workflow (i.e. execute as a task).
3. Check Billing report.
4.Check quantity property ("qty") in  "treatments.records_entered" object (which passed to ezyVet).
Actual result:  
Sometimes there's  "qty": 0.0
Sometimes there's   "qty": 1.0
Expected result:
There's  "qty": 1.0


Customer Impact:  

Affects 1 clinic. It occurs pretty often (few times during a week).

The clinic is very concerned.

  • Guest
  • Dec 5 2018
  • Released
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  • Vitaliy Slobodyanyuk commented
    December 05, 2018 20:05

    the same issue as in 12747

  • Sergei Novikov commented
    December 07, 2018 13:46


    1) To add task from the Web (that is from the Dekstop) -> Then it should be billed correctly. That is, this BUG only appears if you added the task from iPad

    2) If there is already a patient with such BUG (so billing for your task is not sent to EMR), then you can open this patient on the Web (from the Dekstop), remove the check mark from the task and put it again. Then, the billing for this task will be sent over to EMR.