Brilliant ideas for SmartFlow

Imagine you could make your own software? Please go ahead and describe what you would like us to develop for you. We will take ideas into consideration when they start gaining a few votes from other customers. You have 10 votes at your disposal. And once brilliant ideas you added (or just voted for) are announced as implemented - you will get your votes back.


#13078,13066,13061,13074 The idexx banner is way to big and takes too much of SF-whiteboard (i.e. the big blue banner that has been added down below to the bottom of the website is taking up the whiteboard view)

Steps to reproduce: 
1. Open whiteboard page in the full mode
2. Choose the whiteboard (could be all of the whiteboards) where a number of patients is huge (e.g. 7).
3. Choose the whiteboard with a small number (e.g. 1) of patients.

Actual result:  
Step 2. If the patient number is huge then everything looks fine 
Step 3. If the patient number is small then the big blue banner that has been added down below to the bottom of the website is taking up the whiteboard view.
Expected result:  
Step 3. The big blue banner won't take up the whiteboard view

Customer impact: 

All the clinics.

  • Guest
  • Dec 28 2018
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  • Tamara Borysiuk commented
    December 28, 2018 21:21

    13088 the same issue

  • Guest commented
    December 29, 2018 16:19

    13093 same

  • Olena Kasyanenko commented
    December 31, 2018 16:04


  • Vitaliy commented
    02 Jan 13:53

    the same issue 13122

  • Rachael Stephenson commented
    02 Jan 16:13

    Same problem here at Progressive Animal Healthcare, we have already reached out directly for a solution. Per an email update with a support specialist: This banner is a recent change as a result of our acquisition from IDEXX and is not a feature that we can edit per individual account.

    I would like to make a strong recommendation that IDEXX look into how to restore the Whiteboard display, it should be a simple formatting change of the website code. As it is it looks now it appears quite unprofessional and the IDEXX banner change is a disservice to the SmartFlow Whiteboard system.

  • Sabrina Zimmerman commented
    04 Jan 15:30

    Same issue

  • Irene Zhuravleva commented
    17 Jan 09:41


  • Guest commented
    05 Feb 14:31

    13644 Same

  • Juliana Kryshynets commented
    05 Feb 21:50

    13660 same issue 

  • Juliana Kryshynets commented
    06 Feb 22:53

    13671 same issue

  • Nicole Kamenskaya commented
    07 Feb 18:57

    13636 same issue

  • Olena Kasyanenko commented
    08 Feb 07:13