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4 VOTE

#13155 The initials and highlighting had disappeared and the cell on the Flowsheet looked empty

Steps to reproduce:

1. Set highlighting for Butorphanol parameter on the Flowsheet (e.g. 4pm).

2. Add "js" value to this cell in a few seconds.

3. Check this cell in 10 minutes.

4. Try to add new value to this cell (see screenshot #1).

5. Leave this Flowsheet, then visit  this Flowsheet again and check this cell (see screenshot #2).

 

Actual result:  

Step 1. 

There's highlighting for Butorphanol parameter on the Flowsheet ( 4pm).

Step 2. 

There's "js" value on this cell.

Step 3.

The initials (i.e."js" value) and highlighting had disappeared and the cell looked empty.

Step 4.

If the user try to highlight that empty cell the initials (i.e."js" value) reappear but with a red box around the cell and the "Execution conflicted... Value from server was read and inserted into cell" alert appears.

 

Step 5

If the user exit that Flowsheet where the initials are now present but with a red line around the box when this user go back immediately to that Flowsheet the cell is empty with no highlight and no initials.

 

Expected result:

Step 1. 

There's highlighting for Butorphanol parameter on the Flowsheet (4pm).

Step 2. 

There's "js" value on this cell.

Step 3.

There's "js" value on this cell.

Step 4.

The user can add/change new value (so, there's "js" value on this cell.)

Step 5

There's "js" value on this cell.

 

Workaround: 

Contact Support Team.

Customer impact: 

Affects (probably) a few clinics.

Useful info:

There was some temporary delay on web.

Perhaps it happened exactly when the connection was low.

  • Guest
  • Jan 4 2019
  • In Development
BUG
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