Brilliant ideas for SmartFlow

Imagine you could make your own software? Please go ahead and describe what you would like us to develop for you. We will take ideas into consideration when they start gaining a few votes from other customers. You have 10 votes at your disposal. And once brilliant ideas you added (or just voted for) are announced as implemented - you will get your votes back.

1 VOTE

#16961 SmartFlow Analytics Report contains 0 values (information included in analytics for the last month looks to be full and correct and it is in dissonance with the April analytics PDF-report)

Steps:

1. Check the  Analytics-data in your Smartflow-account. 

2. Check the  Analytics-data in your monthly PDF-report.

 

Actual result:

Analytics-data included in analytics for the last month looks to be full and correct and it is in dissonance with the April analytics PDF-report.


1) Sfs: info@sahvet.com.au (April 01 - April 30), template SAH Admit for procedure- Canine

2) Sfs: vitaliy@smartflowsheet.com (April 01 - April 30), template Default

 
Expected result:
 
There are the same values:
 
Workaround:
 
This issue should not prevent you from seeing the analytics for your account. Because the sent to you PDF file contains only a link to the 1 most commonly used template.
That is, in a monthly PDF-report, the data is indicated only for the 1 template, which is most often being in use.

To get the full picture, you just need to click the "SEE OTHER BUSINESS ANALYTICS IN YOUR HOSPITAL" button  (please see screenshot below) at the bottom of the PDF report and you will be redirected to your analytics page.
And from here you will see the complete and correct information on the template you used most often, and on the other templates that you used.

Thus, now you can see your analytics.  
 
 
Useful info:
https://forum.smartflowsheet.com/a/tickets/16961
  • Guest
  • May 13 2019
  • In Development
BUG
  • Attach files