IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

5 VOTE

Ability to correct the clinical record number in Smart Flow directly so that it sends to the right record/invoice in EzyVet

It may happen that a patient is sent to SmartFlow from EzyVet from the wrong clinical record by mistake. It prevents charges/data going to the wrong record. That will be useful to have an option to change the clinical record number from DSmartFlow interface

  • Jayme Richardson
  • May 18 2019
  • Open For Voting
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  • Christina Crowell commented
    21 May, 2019 03:36pm

    This would be extremely helpful. Our practice has several departments and a large number of appts each day. There have been many occasions where a patient is checked in and sent to SF under the wrong clinical record and it's a nightmare to back track and fix. Please make this happen!

  • and 2 more