IDEXX SmartFlow Ideas Portal

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Ability to correct the clinical record number in Smart Flow directly so that it sends to the right record/invoice in EzyVet

It may happen that a patient is sent to SmartFlow from EzyVet from the wrong clinical record by mistake. It prevents charges/data going to the wrong record. That will be useful to have an option to change the clinical record number from DSmartFlow interface

  • Jayme Richardson
  • May 18 2019
  • Open For Voting
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  • Christina Crowell commented
    21 May, 2019 03:36pm

    This would be extremely helpful. Our practice has several departments and a large number of appts each day. There have been many occasions where a patient is checked in and sent to SF under the wrong clinical record and it's a nightmare to back track and fix. Please make this happen!

  • and 2 more