IDEXX SmartFlow Ideas Portal

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Make animal name easier to see... BOLD? Larger? Moved?

I sometimes find it difficult to find the patient name at the top of SmartFlow sheet. Today, I didn't realize I was in a different animal's sheet and dosed the wrong animal.


Could the patient's name be made more noticable? Bold face or larger font or moved to a different location.

  • Guest
  • Sep 9 2019
  • Open For Voting
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  • Guest commented
    16 Sep, 2019 10:52pm

    Thank you for reviewing this and responding. We don't always use a photo, especially for day patients or for our surgery patients (we may have 40 surgery patients on any given day).


    After I created the post, I think I should elaborate a little more. This is only an issue when all of the patient information is displayed at the top of the screen (for overkill, I've attached a screen shot). I know that this can be remedied by hiding the patient information, but many users may not be familiar enough with Smart Flow or have the computer saviness.



  • Admin
    Ben Nitschke commented
    16 Sep, 2019 07:39pm

    This is an interesting point! Do you use the patient photo in Smart Flow? I know many of our customers use this to quickly differentiate the correct patient.