IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

Option to extend auto logout on the web

Every time I sit back down at my computer, I'm auto logged out. I wish there was a way to extend the time it takes to log you out.

  • Guest
  • Oct 21 2020
  • Already Exists
  • Attach files
  • Admin
    Ben Nitschke commented
    21 Oct 03:44pm

    Hi Hannah,

    Thank you for creating this idea. SmartFlow actually already has the ability to configure the auto-logout setting per role type within the practice. Please review the following FAQ and work back with your manager to request they extend the auto-logout timer for your role type which is currently set to 10 mins.

    Kind regards,

    Ben Nitschke
    Product Manager