IDEXX SmartFlow Ideas Portal

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Option to extend auto logout on the web

Every time I sit back down at my computer, I'm auto logged out. I wish there was a way to extend the time it takes to log you out.

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  • Oct 21 2020
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    IDEXX SmartFlow commented
    October 21, 2020 15:44

    Hi Hannah,

    Thank you for creating this idea. SmartFlow actually already has the ability to configure the auto-logout setting per role type within the practice. Please review the following FAQ and work back with your manager to request they extend the auto-logout timer for your role type which is currently set to 10 mins.

    Kind regards,

    Ben Nitschke
    Product Manager

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