IDEXX SmartFlow Ideas Portal

Hello SmartFlow team,

When I fill out the patient's problem list, I want to list the problems by priority.

Problem 1: Hypertrophic Cardiomyopathy

Problem 2: Saddle Thrombus

Problem 3: Cystitis

When I fill in the problem list in that order, the program lists problem 3 ahead of problem 2. And it differs on web and iPad so it's not possible to differentiate what problem was added first, second and third.

As far as we were told by Support, the problem list doesn't have specific rules of order (neither prioritized nor alphabetical) both on the web and iPad and the problems are set randomly.

Could you please add the Problem List order rule by Priority?

We would like to see problem #1 be #1, problem #2 be #2 and so on. When putting animals under anesthesia, if they have problems it is important and we like to list them by priority or most important.

Thank you,

Julie Kennedy