IDEXX SmartFlow Ideas Portal

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Have the ability to not bill the medications as the quantity administered

In our hospital we have a set price for some of the medications given (we do not charge by the amount we give on some meds). for example, if we have a patient that is getting 65ml of metronidazole it charges the account for 65 injections of metronidazole, or if the patient gets .4ml of ketoprofen it charges for .4 of an injection. it would be nice if we could have it charge for just 1 injection and not 65 or .4.

  • Guest
  • May 20 2022
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    IDEXX SmartFlow commented
    15 Aug 17:03

    This would need to be addressed in the setup on the practice management system or change the way items are setup in SmartFlow.

    For this use case, the billable injectable medication if addressing this on the SmartFlow side you would need to set up the billable item probably in the procedure area and in the medication area set it up to be not linked to the system so the only thing that goes to the invoice is the 1 time the medication is billed.

    I would recommend reaching out to the practice management team that supports your product to discuss how to also address this if you do not want to have 2 different lines within SF.

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