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Weight in patient info changes when color of patient is changed

Every time client care changes the color of a patient for discharge or intake, the weight in the patient info reverts back to -- or to previous weight and requires us to re-enter the current weight listed in the smartflow treatment boxes.

  • Guest
  • Apr 10 2023
  • Open For Voting
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    IDEXX SmartFlow commented
    15 Aug 16:49

    This is not suppose to be happening. I would advise to please submit this to our support team so it can be looked into. We will need a recent patient example to further investigate.

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