IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

Demand for Clinical Grade Image Quality on Smartflow

We have recently observed a significant decrease in image resolution upon uploading to the platform. In the dental field, image integrity is non-negotiable.

A compressed image isn't just a visual nuisance; it’s a clinical risk. To provide accurate diagnoses, we require the "same as taken" quality—preserving every detail of our high-resolution sensors without automated compression.

  • The Goal: Ensure Smartflow maintains original file quality for all clinical uploads.

  • Why it matters: Precision diagnostics, patient education, and legal documentation.

Please cast your vote here to prioritize image quality:

  • Sébastien Lévesque
  • Apr 23 2026
  • Open For Voting
  • Attach files
  • +2