IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.


Being able to unlock date and time settings in patient info

 I see where I would be able to change the date and time under info, but it's just locked. Let me know what you figure out.Also, going forward, is there a way this feature can be accessible to us and not locked? (similar situations have happened in the past and we have just re-made flowsheets, as we haven't been that far in, but this would be ideal.

  • Guest
  • Nov 15 2017
  • Open For Voting
  • Attach files
  • Anthony Cooper commented
    6 Feb 11:03am

    It would be very useful to be able to unlock the date of admit if an error has occurred when initially admitting the patient. If there are  already lots of items added to the patient then it is difficult to continue the treatment.

  • Jennifer H commented
    21 Feb, 2019 05:49pm

    We use the incoming board to place our patients for the week into Smartflow.

    The reasoning for wanting to change the date/time would be that sometimes the wrong date/time is added. Then instead of being able to just edit that value, we have to delete the whole patient and fill in all info again. This can be time consuming if multiple patients have the incorrect date/time.

  • Admin
    Ben Nitschke commented
    1 Dec, 2017 01:51pm

    Hi there! Thank you very much for adding an idea! That would be very helpful for us if you wouldn't mind providing us with some details regarding your request. Could you please let us know wherefore would you like to change the date and time set through the Patient Information window? Do you mean that sometimes it happens that you accidentally select a wrong date during patient creation and when you want to change it - it's locked? Or do you want to change the start time for treatments? You could use our "Move Highlighting" option for this aim. Please check out THIS FAQ to see if this might help you.

  • and 16 more