IDEXX SmartFlow Ideas Portal

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Patient deleted before anesthetic sheet finalized

There was a patient today that mistakenly deleted after anesthesia.  I went into the archive and restored the patient but there is no preoperative page or monitoring record.  I know they used it, because there is the billing log showing the medications.  I would like to be able to retrieve this medical record.

  • Guest
  • Apr 16 2018
  • Declined
Anesthetic Sheet
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  • Admin
    IDEXX SmartFlow commented
    April 20, 2018 09:27

    Hi Rachel,

    Thank you very much for adding this idea! Does this issue happen to all of your patients? We have asked our Support Team to contact you and collect more details about your issue. They have submitted the "Patient deleted before anesthetic sheet finalized" ticket to our Support Forum on your behalf. Could you please check your email box?

    We are looking forward to hearing from you!

    Sincerely,

    Smart Flow Team 

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