IDEXX SmartFlow Ideas Portal

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Remove the ability to edit the email which records are sent to after discharge

There is an area in Settings>Documents Management where you enter an email address which you would like files to be sent to when a patient is discharged from an iPad.

Currently, it is possible for any person logged into a Smart Flow account via an iPad to edit/change the email address which PDF documents are being sent to (when you discharge a patient from an iPad, a pop-up comes up and allows you to change the email address if you'd like to). If this email address is edited from an iPad, it changes the email address on ALL the iPads, as well as in the Settings > Documents Management. 

It is cumbersome to change back and forth when clinic staff take it upon themselves to change this when using an iPad, but management has set the setting from the back end already. 

The ability to change this email address should be fully removed - or have the ability to change the email address 'locked'.

  • Guest
  • Aug 7 2018
  • Open For Voting
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  • Guest commented
    November 26, 2020 17:05

    Yes please- this is causing some major issues for us- granted it's when people do not follow correct procedure, but there seems to be no real need for the ability of staff to edit it! It would be good to lock it or just keep it available for management level logins.

  • +2