IDEXX SmartFlow Ideas Portal

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88 Vote

Save custom colors to use in the future

We are a 9 doctor practice and we color code our doctors on smart flow. There are not enough default colors to pick from. A doctor is assigned a color other than the selectable colors and we load a new patient in. If the color selected is slightly off from what the previous person selected, patients for that doctor won't line up together on the white board. I'd like to be able to customize and save colors for each doctor so that when that doctor is selected, all her/his patients are given that color. 

  • Melissa Lawrence
  • Nov 11 2017
  • Open For Voting
  • Attach files
  • Adam Gordon commented
    16 May 06:23am

    I agree this would be a great feature to have. It's a shame the Smartflow team have not seen fit to implement it.

  • Guest commented
    15 May, 2023 07:06pm

    The default colors are mostly pastel, without a lot of visual contrast. It would be great to be able to change them. We use colors to identify which patients have treatment orders in, or are ready to be discharged, etc. Since you already have a color picker built in, it seems like it would be extremely easy to add an option to save different default custom options on your account, so they show up every time you log in.

  • Admin
    IDEXX SmartFlow commented
    8 Feb, 2022 08:33pm

    Hello all - thank you for your request. At this time we do not have this functionality, although there is a way via the desktop to make the process more efficient. I have done a video HERE.

    Hope this helps,

    Tina Brunnet, AAS LVT
    Product Manager

  • Guest commented
    8 Feb, 2022 07:45pm

    We use the color code to make sure every one chooses the same assigned color, but it doesn't always let you type in the color and it takes way too long to try to select it visually. Please make it so we can save custom colors!!! Better yet giving us the option to set a default colors per whiteboard or doctor would make check-in more efficient.

  • Janet Cohn commented
    2 Mar, 2021 07:47pm

    YES!!! We are using colors to communicate between front desk, treatment and doctors and would love to be able to save some custom colors!!! The default pastels are really hard to tell apart. When I asked about this I was told darker colors don't work well on ipads but we have not had any issues with this. Please fix this! It is my #1 pet peeve with SmartFlow.

  • Melissa Lawrence commented
    11 Jan, 2021 05:28pm

    We are now a 14 doctor practice, and still need to be able to save custom colors for our doctors. Still would like this to happen. It has only been 3 years since I requested this option.

  • Admin
    IDEXX SmartFlow commented
    11 Jan, 2021 05:04pm

    Hi Colleen,

    Thanks for sharing your perspective here on this idea. I followed up with our Support team and unfortunately we could not see any communication from your email or the practice regarding this question. If you require any further assistance please don't hesitate to email our support team via

    Kind regards,

    Ben Nitschke
    Product Manager

  • Colleen S. commented
    5 Jan, 2021 06:25pm

    I also have a similar request, to save colors for our patients. We have a color-coded system for status of patients while in hospital, and have the need to select other custom colors for some status changes. It would make our lives so much easier if we could just save/store our selected custom choices instead of having to go try to select the same ones each time for each patient.

    I have also emailed to see if this was possible, but never received any follow up from Smart Flow support.

  • Jamie Redd commented
    19 Oct, 2020 06:36am

    I mentioned have colors saved to a doctor upon check in would be amazing many months ago. They told me they do have this on their list on=f considering to do. This can be an important feature for the clinic to run smoothly. i wish they would realize that.

  • Guest commented
    28 Jul, 2020 06:11pm

    Working for a multi-specialty practice having different colors would be helpful.

  • Guest commented
    27 Jul, 2020 07:18am

    More colors would be nice.

  • Guest commented
    16 Apr, 2018 02:55pm

    It would also be nice to be able to create a "legend" for these custom colors. Assigning different colors is a big deal for practices with multiple doctors. 

  • Angela Thorp commented
    13 Nov, 2017 07:26pm

    I agree!

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