We are a large group of specialist hospitals with large Emergency and Critical Care departments. We currently have a Triage Whiteboard which is visible as a Workflow board. This allows us to see all patients and procedures that are coming into the Emergency room.
I would like to be able to change the "dots" - at this stage we do not have a need for both a Demeanour and FAS score. The ability to be able to edit these to be what is most useful to the hospital would be ideal.
We currently also use the grouping to be listed in order of colour and patient arrival. It would be good if we could have the option of how the colours are grouped as this is our Triage colours (green, amber, red in terms of acuity) and numbered or moved according to level of urgency. Once a patient is off the Triage board and into a new board/area of the hospital it would be ideal if they could be automatically be renumbered.
I would also like this to be built out to become a Waiting room board to be seen by our reception teams to be able to communicate wait times with the clients - So that the "picture" icons are in order of time waiting or urgency so that clients can see where they are in the queue.
Once a vet consult or patient admit is ticked they could be removed from the waiting room board
I am a Group Head of ECC and this will allow us to address multiple client communications issues around wait times and express concerns around critical patients that the team are focused on that the client can't "see"
