IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

145 VOTE

Transfer the patient photo from our PIMS to Smart Flow on admission

We would like the ability for our PIMS ezyVet to be able to transfer the patient photo if it already exists over to Smart Flow as the patient is created. This would save us from having to take a new photo each time the patient is admitted.

  • Guest
  • Nov 23 2017
  • Planning To Implement
  • Attach files
  • Alissa Shively commented
    22 Jan 08:56pm


  • Deanne Haggarty commented
    19 Nov, 2019 06:54am

    We would love to see  this implemented.

  • Deanne Haggarty commented
    19 Nov, 2019 06:54am

    We would love this to be implemented too :)

  • Shari Valdez commented
    21 Oct, 2019 05:52pm

    Hello Smarflow,

    I am not sure if this is the correct e-mail for support, but is it possible to stop sending our forms as individual attachments to our emr, as we have the ���merge reports to one��� setting turned on?
    See e-mail thread below.



    Shari Valdez
    Practice Manager

    Animal Care Clinic
    2000 N. Mays St. B112
    Round Rock, TX 78664


    From: Helen Whatley
    Sent: Monday, October 21, 2019 12:30 PM
    To: Shari Valdez
    Cc: Fax Email ; Lisa Kuehl
    Subject: Re: PATHWAY - ANIMAL CARE CLINIC - Error in opening smartflow pdf forms in ezyvet

    Hi Shari,
    It would be best to direct this query to Smart Flow as we receive these items from them. They send us through the initial attachment and then remove this content once finalised. I do not believe there is prevent this from occurring, however Smart Flow may be able to offer some further input.

    Warm regards,

    Helen Whatley [ SUPPORT SUPERSTAR ]
    ezyVet ��� Beautiful Veterinary Software
    USA 18444 EZYVET UK +44 2035149301 INTERNATIONAL +64 9 280 6210
    Click here to book a meeting with me
    Looking for help or advice? Check out our range of detailed help guides here


  • Tiffany Sullivan commented
    30 Jan, 2019 06:04pm

    I want this for E-Vet Practice too!!!! 

  • Alissa Shively commented
    18 Dec, 2018 04:37pm

    This would be very helpful!!!

  • Jacqui Ferguson commented
    26 Jun, 2018 12:42am

    We have the same query for RxWorks - when we have a patient coming in every week or 2 for treatment, we dont want to have to take a new photo every time, just seems inefficient.

  • jade hirst commented
    21 Dec, 2017 07:29pm

    We quite often get calls as users expect this to flow through from the ezyVet, they then have to do an extra step in their workflow to capture the image for it to display nicely on Smartflow.

  • Kathryn Gates commented
    21 Dec, 2017 07:03pm

    I agree, this would be great! 

  • Casey Fiorenza commented
    8 Dec, 2017 12:49pm

    I want to vote for this a million times over! We have beautiful patient pictures in ezyvet for a good chunk of our clients because we regularly run FB photo competitions to keep their photos current. Would love these photos to come across from ezyvet to SmartFlow so the nurses don't have to take a new photo every time <3 

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