IDEXX SmartFlow Ideas Portal

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32 Vote

Make user role permissions customizable

Allow the clinic staff to set their own permissions for user roles

See example from another software company.

  • Guest
  • Oct 24 2017
  • Open For Voting
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  • Autumn Trembly commented
    20 Apr 06:36pm

    We definitely need this at our clinic. We are far too busy, as everyone else is, to have to have a technician document when the pets were walked, urinated, defecated, and fed etc. if we have assistants and kennel attendants helping us with these things. There should be some sort of customization of parameters on what areas of the treatment sheets can be accessed by certain levels. LVT/Lead techs should be the ones documenting when treatments were done but we should be able to have an assistant or kennel person be able to document their TPRs and under monitoring and activity within the spreadsheet. This would also be helpful for training purposes. they start at a certain level for technicians and then once they pass their training period, they get bumped up but we need to be able to customize these permissions. Also, two of the levels are identical (level 4 &5).

  • Guest commented
    15 Oct, 2020 10:16pm

    It would also be very helpful if this was addressed now that user security is active. If would be great if assistants or nurses could edit information in the activity section, such as adding feedings or changing timing of walks etc, without the ability to add or edit the medication treatments themselves.

  • Tyson McBride commented
    2 Jun, 2019 10:01am

    I would like this for our clinic too! 

  • Guest commented
    10 Jul, 2018 01:45pm

    I would like this for our clinic as well. When people are training vs our department leads and management. Having it customized would help decrease human error while training.

  • +15