IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

161 Vote

moving patients on the board

We are an emergency hospital that see's pets on a walk in/case by case bases (based on urgency). Our hospital experiences long wait times and clients ask constantly, where they are in line. It would be beneficial if we were able to move patients on our board to reflect who will be seen next, rather than the order they checked in.


  • Guest
  • Aug 22 2022
  • Open For Voting
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  • Guest commented
    18 Jan 05:00pm

    100% agree! We are a surgery center and order changes rapidly and multiple times a day. It would be a great feature if you were able to hold and move patients on a whiteboard, as you would move medications or tasks on a treatment sheet/anesthesia sheet!

  • +94