IDEXX SmartFlow Ideas Portal

Your ideas and feedback are very valuable to us. Please go ahead and describe your brilliant idea so that other customers can vote and support your idea. You have 10 votes at your disposal. Once ideas you added (or just voted for) are announced as released - you will get your votes back.

180 Vote

moving patients on the board

We are an emergency hospital that see's pets on a walk in/case by case bases (based on urgency). Our hospital experiences long wait times and clients ask constantly, where they are in line. It would be beneficial if we were able to move patients on our board to reflect who will be seen next, rather than the order they checked in.

MC

  • Guest
  • Aug 22 2022
  • Open For Voting
Whiteboard
  • Attach files
  • Guest commented
    15 Dec 17:24

    Agreed!!

    Attachments Open full size
  • LouAnn Jones commented
    09 Jul 17:08

    We have looked into a queue management software separately but it won't integrate with our PIMS and it would be a HUGE expense as well. This would be a big plus for us as a 24/7 emergency/GP hospital. #1 client complaint is wait time and this could really help with client perception and help them to understand the triage system.


    Attachments Open full size
  • Guest commented
    18 Jan 17:00

    100% agree! We are a surgery center and order changes rapidly and multiple times a day. It would be a great feature if you were able to hold and move patients on a whiteboard, as you would move medications or tasks on a treatment sheet/anesthesia sheet!

    Attachments Open full size
  • +104

Related ideas